Let me start with I am terrified of going to the dentist. I have never felt more at ease at an office EVER. The staff from the moment I walked in made me feel very relaxed and did whatever they could to ease my fears. Even going so far as to move the sharps container from my exam room since I am scared of needles. Dr. Z explained everything very clearly and not condescending. I left the office feeling much better and even cried when I got in the parking lot from the relief. Will send everyone I know to the office.